Kimberly Bowens

About Kimberly Bowens

Hi, I’m Kimberly — a strategic leader and customer success champion with over a decade of…

Experience

1. Coporate Department Head

   Capitol Services

   Jul 2025 — Present

   Leads the Corporate department with a focus on operational excellence, strategic alignment, and collaborative leadership. Oversees multiple managers and team members to ensure seamless execution of corporate transactions and client deliverables. Works closely with cross-functional stakeholders—including IT, product, and client-facing teams—to enhance workflow efficiency, drive innovation, and support long-term business goals.Key Responsibilities:Provide leadership to department managers and support performance development across all levelsGuide process design and workflow implementation to optimize productivity and scalabilityPartner with IT to define product enhancements and align internal systems with market and client needsSupport hiring, training, and performance evaluations with a strong focus on engagement and team cultureManage departmental projects, set strategic goals, and oversee delivery timelinesMaintain deep technical knowledge of Capitol Services’ products to support internal and client educationServe as point of escalation for complex client issues, driving resolution with professionalism and urgency

Education

• University of Houston-Victoria

  Master of Business Administration (M.B.A.)

• University of Phoenix

  Bachelor of Business Administration (B.B.A)