Kimberly Agin

Head of Business Performance and Enablement, Voice & Chat Automation/Contact Center

Role
Head of Business Performance and Enablement, Voice & Chat Automation Contact Center at KeyBank
Location
Cleveland, OH, US
LinkedIn followers
500 followers

Experience

  1. Head of Business Performance and Enablement, Voice & Chat Automation Contact Center

    KeyBank

    Aug 2021 — Present · Cleveland, OH, US

Education

  • The Catholic University of America

    B.S.B.A, Accounting

    2004 — 2008

Skills

  • Full P&L Responsibility
  • Microsoft Word
  • Quarterly Reporting
  • Outlook
  • Month End Close
  • Microsoft Excel
  • Powerpoint
  • Equity Derivatives
  • Scala
  • Options
  • Pyramid
  • Year-End Close
  • Bank Reconciliation
  • P&L Accounts
  • Banking
  • Managerial Skills
  • Essbase
  • Balance Sheet
  • Foreign Currency
  • Salesforce
  • Sphinx
  • Gmi
  • Credit Derivatives
  • Management
  • Futures
  • Financial Accounting
  • P&L Analysis

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Kimberly Agin — Head of Business Performance and Enablement, Voice & Chat Automation Contact Center at KeyBank in Cleveland, OH, US | Unifers