Kimberlin Steele

About Kimberlin Steele

Experienced Customer Service Representative with a background in Psychology, Business…

Experience

1. Recruiter

   Best Choice Roofing

   Sep 2025 — Present

   Manage the full recruitment lifecycle, including sourcing, screening, interviewing, and offer negotiation across assigned business verticals and geographiesPartner with hiring managers to identify staffing needs and develop effective recruitment strategiesLeverage Applicant Tracking System (ATS) and Candidate Management System (CRM) to organize workflows, manage recruitment funnel, and track metricsBuild and maintain a strong pipeline of qualified candidates by utilizing recruitment technology, tools, and proactive outreach strategiesConduct phone screens and candidate assessments to evaluate skills, experience, and mutual fit with company opportunitiesDraft and extend verbal and written offer letters, collaborating with business leaders to finalize negotiationsEnsure a seamless and positive candidate experience from first contact through the first week of onboardingEstablish strong relationships with candidates and hiring managers, serving as a trusted recruitment partnerSupport recruitment events with up to 20% travel as needed

Education

• Walden University

  Master of Business Administration (MBA), Human Resource Management/Personnel Administration, General

  2017 — 2019

• University of Alabama at Birmingham

  Bachelor of Science (BS), Psychology

  2012 — 2016

Skills

• Powerpoint
• Microsoft Excel
• Interpersonal
• Jabber
• Microsoft Powerpoint
• Retail
• Problem Solving
• Documenting
• Research
• Technical Support
• Microsoft Outlook
• Property Management Systems
• Retail Sales
• Customer Satisfaction
• Medical Billing
• Kronos Timekeeping
• Point of Sale (Pos) Systems
• Microsoft Office
• Salesforce.com
• Citrix
• Appointment Scheduling
• Time Management
• Cashiering
• Microsoft Access
• Teamwork
• Customer Service
• Microsoft Word
• Management
• Data Entry