Kim Francis
Senior Solutions Engineer, Mid-market @Clio
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WORK HISTORY
Senior Solutions Engineer, Mid-market @Clio
Toronto, ON, CA
Owner of technical deal strategy, acting as a trusted technical advisor to the mid-market sales team• Delivered persona-based, business-value driven demonstrations and meetings for prospective clients to evoke confidence in Clio\'s product offerings, and remove all technical objections in the sales cycle• Collaborated closely with Sales to clearly articulate: Clio platform capabilities, Clio App Ecosystem integrations, certified consultant offerings, competitive landscape and differentiation, database migration services, industry best practices, and the creation of custom solutions• Collaborated closely with Product and Engineering teams to help collect, document, communicate and influence product roadmap based on market/customer requirements• Provided technical responses to RFPs and RFIs, consulting with compliance and legal teams• Expertise in Salesforce, Confluence, Productboard, Gong.io, Slack
EDUCATION
Wilfrid Laurier University
Bachelor's degree, Double Major Psychology & Biology, Communication Studies Minor
SKILLS
ABOUT KIM FRANCIS
Solutions Engineer and owner of technical deal strategy at Clio - Legal Practice Management. Able to summarize complex technical concepts with a focus on business valueOften found @ the nearest volleyball court
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