Kim Abouzeide
- Role
- Director, Customer Success - Dynamics Powerapps for Retail & Cpg at Microsoft at Microsoft
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kim Abouzeide
Enterprise growth leader with 15+ years driving customer success, digital transformation,…
Experience
Director, Customer Success - Dynamics Powerapps for Retail & Cpg at Microsoft
Aug 2022 — Present
Proven experience in customer success team leadership role\\\\n• Able to develop a strategy, build, lead and scale a customer success team\\\\n• Passion for delivering exceptional customer experiences\\\\n• Identify and drive revenue growth, increase contract values\\\\n• Align customer goals with business value and outcomes ensuring an excellent customer experience\\\\n• Strategize on resources and organizational structure\\\\n• Partner and collaborate with multi-functional teams both internally and externally\\\\n• Oversee large, complex strategic customer engagements\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- B2b
- Sales
- Software as a Service (Saas)
- Strategy
- Business-to-Business (B2b)
- Customer Relationship Management (Crm)
- Enterprise Software
- Customer Experience
- Project Management
- Salesforce.com
- Trusted Business Advisor
- Business Intelligence
- Sales Management
- Crm
- User Adoption
- Sales Process
- Saas
- Account Management
- Professional Services
- Managed Services
- Strategic Partnerships
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