Kim Waechter
Strategic Partnerships Lead @Bland
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WORK HISTORY
Strategic Partnerships Lead @Bland
EDUCATION
The University of Manchester
Business Management
ABOUT KIM WAECHTER
I’m Kim, Strategic Partnerships Lead of Bland.AI.We build AI agents that handle real customer calls end-to-end (voice + SMS), so your team stops drowning in repetitive conversations and starts focusing on the hard ones.If you run a high-volume phone operation (insurance, healthcare, logistics, fintech), Bland is how you- answer every call instantly- qualify + route in seconds- resolve issues without a human- warm-transfer with full context when it mattersReal results from customers- MyPlanAdvocate: 262x ROI and +$42M added revenue in 5 months from AI agents handling thousands of calls/day- IHFA: saving $750k/year by replacing their IVR, while automating inbound calls/day- Kin Insurance: uses Bland to qualify, route, and warm-transfer calls in English and Spanish, with SMS follow-ups as the next expansion.Want to see what this looks like for your top 1–2 call flows?DM me and I’ll walk you through a live example and what we’d deploy for your team.
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