Kim R.

Purveyor of Fine Logic

Role
Customer Service Specialist at Rover.com
Location
St. Petersburg, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Specialist

    Rover.com

    Nov 2016 — Present

    Accumulated 85+ 5-star reviews across over 300 clients to date, developing and maintaining a loyal and return clientele base.acknowledged for obtaining a 100% response rate within established parameters to maintain client loyalty and retention.Established financial tracking systems to effectively monitor income, service fees, and overhead expenses for tax reporting.

Education

  • Northern Virginia Community College

    AAS, Information Systems-Application Development

    1987 — 2002

  • GIA (Gemological Institute of America)

    AJP, Colored Stones, Gemology

    2009 — 2011

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Kim R. — Customer Service Specialist at Rover.com in St. Petersburg, FL, US | Unifers