Kim Povirk

Experience

1. Sr Director Business Operations Chief of Staff Wholesale

   Lumen Technologies

   Oct 2013 — Present · Kansas City, MO, US

   Responsible for Sales Analytics, Funnel Management, Sales Forecasting and Revenue Budget development for $26m in annual Wholesale Strategic Product revenue.• Development and administration of the Orders Database used for Compensation purposes and Sales Reporting and Analytics within Wholesale’s instance of Salesforce.• Database Management – reviewing, updating, and editing databases (Hierarchy Manager, CCDB, CDMT, Research Manager) to reflect most current customer/sales rep assignments. • Geocoding Analytics and Support for all Customer requests. • Support field Sales team by off loading administrative work from the sales team, drive process improvements and provide analytical reporting to increase sales productivity and revenue growth. Develop reporting and analytics for Senior Leadership to make informed decisions. Continue to develop the Sales Performance team (25 employees) through leadership and ensure work activities are aligned with Wholesale and CenturyLink goals. • Managed the Quote Desk, providing over quotes monthly to all Wholesale Customers and Sales Associates. Provide RFP support and administration.• Developed and distributed Marketing collateral and communications to internal and external Customers. Develop all Sales incentives to drive sales and revenue growth.

Education

• Denison University

  Bachelor's degree

  1982 — 1986

• Indiana Wesleyan University

  MBS, MBA

  1987 — 1989

Skills

• Mpls
• Call Center
• Ethernet
• T1
• Leadership
• Vendor Management
• Customer Experience
• Account Management
• Telecommunications
• Sip Trunking
• Sales Management
• Solution Selling
• Wireless
• Voip
• Customer Retention
• Call Centers
• Ip
• Forecasting
• Ds3
• Co-Location
• Process Improvement
• Cross-Functional Team Leadership
• Product Management