Kim Osborne

Sr. Manager, Training and Development at Lifeline

Role
Sr Manager, Training and Development at Lifeline
Location
Norton, MA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Kim Osborne

Human Resources Professional specializing in employee development. Extensive experience leading teams that design, implement and evaluate dynamic classroom and remote training programs for professionals in a corporate service environment.

Experience

  1. Sr Manager, Training and Development

    Lifeline

    Apr 2016 — Present · Framingham, MA

    Responsible for the on-boarding and development for internal and third party Service Operations teams, including the selection and deployment of best-in-class process and performance management tools, development and ownership of a knowledge management tool and improvement of the customer experience. Training programs are designed to develop critical job skills in a classroom and remote training environment.

Education

  • Lesley University

    Masters

  • Trinity College Burlington, VT

    Bachelors

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Kim Osborne — Sr Manager, Training and Development at Lifeline in Norton, MA, US | Unifers