Kim Nitsch
Principal Customer Experience @TKMS
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WORK HISTORY
Principal Customer Experience @TKMS
Opportunity-aligned Product Marketing Value Proposition Development Marketing Strategy & Go-to-Market Execution Customer Experience & Engagement Campaign & Touchpoint Orchestration Content Strategy & Digital Enablement
EDUCATION
CBS International Business School
Bachelor of Arts - BA, General Management - Marketingmanagement & Wirtschaftspsychologie
ILS Institut für Lernsysteme
Fernlehrgang, Raumgestaltung & Innenarchitektur
CBS International Business School
Master of Arts - MA, General Management - Internationale Konzernrechnungslegung
ABOUT KIM NITSCH
As part of the Operative Marketing team at TKMS I translate business and sales priorities into focused marketing initiatives. This includes connecting concrete opportunities with strong product marketing while ensuring a clear focus on customer experience and engagement.Within concrete sales situations, I position and activate relevant products, ensuring clear messaging, strong narratives, and consistent visibility across all key touchpoints along the customer journey – creating seamless and impactful customer experiences.From shaping value propositions to orchestrating campaigns and overseeing execution, I connect strategy with implementation and ensure marketing initiatives are tightly aligned with commercial priorities and designed to maximize relevance and impact while driving meaningful customer engagement.At the same time, I continuously strengthen the marketing of existing products – refining positioning, sharpening messaging, and enhancing overall market presence and experience quality. Opportunity-aligned Product Marketing Value Proposition Development Marketing Strategy & Go-to-Market Execution Customer Experience & Engagement Campaign & Touchpoint Orchestration Content Strategy & Digital We turn business opportunities into measurable market impact. As one integrated Operative Marketing team, we connect Marketing Strategy & Activation, Marketing Technology & Enablement, and Experiential Marketing to deliver consistent, scalable, and data-driven marketing across all touchpoints.Our goal is to enable a marketing model that is not only strategically aligned, but operationally excellent ensuring that every campaign, interaction, and experience contributes to commercial success.
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