Kim Nelson

Role: Head of Global Support Operations at Uber
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Kim Nelson

Customer Care Executive with over 20 years of demonstrated success in helping large…

Experience

Head of Global Support Operations
Uber
Oct 2022 — Present

Education

University of Dayton
BS, Marketing and International Business
University of Georgia - Terry College of Business
Master of Business Administration - MBA

Skills

Sdlc
Program Management
Vendor Management
Operations Management
Strategic Planning
Business Analysis
Management
Cross-Functional Team Leadership
Process Improvement
Product Management
Call Centers
Software Project Management
Service Delivery
Pmp
Call Center
Outsourcing
Account Management
Strategy
Pmo
Customer Relationship Management (Crm)
Customer Experience
Business Process Improvement
Business Development
Telecommunications
Bpo
Leadership
Contact Centers
Team Management

Contact information

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Work email
•••••@uber.com
Personal email
•••••@•••••.com
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Current company

Uber

Internet Marketplace Platforms · 10K employees · Founded 2009 · 1455 3rd St, San Francisco, California, 94158, US

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

uber.com

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About Kim Nelson

Experience

Head of Global Support Operations

Education

University of Dayton

University of Georgia - Terry College of Business

Skills

Find verified contacts for anyone on LinkedIn