Kim Kettler

Director of Ticketing @Gas South District

Duluth, GA, US

Lead a staff of 50+, insuring that department employees demonstrate and deliver a high level of quality customer service to both internal and external customers- Coordinate advance and day of show sales for a multiple venue campus- Maintain relationships with promoters, agents, managers, ticketing providers as well as internal departments departments- Scale, build, and manage events and inventory for multiple venues- Submit and build events on Ticketmaster’s client host, Box Office Jr, and the AXS event ticketing systems- Maintain a cash vault, logging deposits and debits, artist cash, production cash, and others- Provide accurate and detailed reporting to multiple departments - Coordinate implementation of main campus ticketing providers- Develop and maintain standard operating procedures for the Box Office- Handle customer related issues as they pertain to ticketing for both internal and external customers.

Florida State University

Master of Fine Arts (MFA)

Huntingdon College

Bachelor of Arts (BA)