Kim Kettler
Director of Ticketing
- Role
- Director of Ticketing at Gas South District
- Location
- Duluth, GA, US
- LinkedIn followers
- 500 followers
About Kim Kettler
A strategic leader with over 33 years guiding high performing teams in fast paced…
Experience
Director of Ticketing
Jun 2006 — Present · Duluth, GA, US
Lead a staff of 50+, insuring that department employees demonstrate and deliver a high level of quality customer service to both internal and external customers- Coordinate advance and day of show sales for a multiple venue campus- Maintain relationships with promoters, agents, managers, ticketing providers as well as internal departments departments- Scale, build, and manage events and inventory for multiple venues- Submit and build events on Ticketmaster’s client host, Box Office Jr, and the AXS event ticketing systems- Maintain a cash vault, logging deposits and debits, artist cash, production cash, and others- Provide accurate and detailed reporting to multiple departments - Coordinate implementation of main campus ticketing providers- Develop and maintain standard operating procedures for the Box Office- Handle customer related issues as they pertain to ticketing for both internal and external customers.
Education
Florida State University
Master of Fine Arts (MFA)
2000 — 2003
Huntingdon College
Bachelor of Arts (BA)
1995 — 2000
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