Kim Kennedy

Billing Assurance Analyst @CallTower

Rochester, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Billing Assurance Analyst @CallTower

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Provide quality control services by performing financial audits and analysis on telecommunication services to maximize procurement vendor performance, value, and identify cost savings. Analyze carrier contracts, tariffs, service orders, inventories, and large sets of telecom cost data to uncover savings. Perform revenue assurance by identifying billing variances per contracts, tariffs, and service orders. Fully manage carrier dispute cycle. Strengthen vendor relationships while managing vendor risk. Prepare and deliver audits, findings, ROI, recommendations, optimizations, and other ad hoc vendor financial analysis for client business review presentations.

SKILLS

Call CentersIpCustomer RetentionWireless TechnologiesCo-LocationDirect SalesCustomer SatisfactionContact CentersSip TrunkingPriSolution SellingVoice Over Ip (Voip)Account ManagementWirelessCall CenterUnified CommunicationsTelecommunicationsEthernetT1TelephonyManaged ServicesVoipMplsDslMultiprotocol Label Switching (Mpls)

ABOUT KIM KENNEDY

Provide quality control services by performing financial audits and analysis on…

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Kim Kennedy — Billing Assurance Analyst at CallTower in Rochester, NY, US | Unifers