Kim Johnson
Customer Success Leader
- Role
- Senior Director of Enterprise Accounts at Semify
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Kim Johnson
I love delighting customers! I am a proven Customer-focused leader with a unique blend of experience in SaaS and digital marketing agency client services work. I have worked within SaaS business models and client service models in Consumer Packaged Goods, Influencer, and Social Media Marketing. I love helping businesses grow Customer Success/Services teams from startup to high-growth phases. I have experience in leading Customer Success Managers, Account Managers, Support and Training teams with digital strategy and account focus.
Experience
Senior Director of Enterprise Accounts
Feb 2026 — Present
Education
Miami University
Bachelor of Science, Management Information Systems
1998 — 2002
Skills
- Social Media
- Project Management
- Market Research
- Openair
- Research
- Management
- Product Support
- Customer Driven
- Customer Experience
- Customer Insight
- Analysis
- Analytics
- Social Media Marketing
- Crm
- Leadership
- Training
- Marketing Strategy
- Digital Marketing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.