Kim Jaraiedi
Principal Customer Success Manager @Fullstory
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WORK HISTORY
Principal Customer Success Manager @Fullstory
Haddonfield, NJ, US
EDUCATION
Indiana University of Pennsylvania
Bachelor of Arts, Journalism
Seton Hall University
Customer Experience Professional Certificate Program, Business
SKILLS
ABOUT KIM JARAIEDI
As an accomplished leader with a proven track record in advancing customer engagement, I specialize in driving significant account growth across cloud-based platforms. My expertise lies in steering high-performing teams to exceed retention goals and deliver exceptional client satisfaction. I am adept at planning and executing strategies that enhance customer loyalty and facilitate account expansion. My approach involves enhancing service delivery through innovative training programs and fostering robust inter-departmental collaboration. Committed to cultivating a customer-centric culture, I focus on elevating product knowledge and proactive account management to ensure that our clients always receive the highest standards of service.
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