Kim Harper

Director of Patient and Team Member Safety @Riverside Health

Newport News, VA, US

Management of system safety event entry system. Includes maintenance, upgrades, system enhancements to encourage event entry, investigation, and action planning processes. Partnering with leaders to provide essential data reporting to improve patient care.• Responsible for administration of annual AHRQ Patient Safety Culture Survey for Riverside Health System (acute care, behavioral health, provider offices, lifelong care facilities). Collaborates with facility leaders and staff to develop action plans based on survey results• Develop onboarding and annual education plans for patient safety• Develops Riverside Health System Annual Patient Safety Action Plan• Patient Safety Policies and procedures creation and revisions• Partners with team members and leaders to educate and assist in investigation and action planning of patient and team member safety initiatives• Mentors’ teams using process improvement tools to improve patient safety concerns

Virginia Commonwealth University

Bsn

University of Virginia

Masters in Health Systems Management