Kim Emerson

About Kim Emerson

It’s not about having the right opportunities. It’s about handling the opportunities right.” - Mark HunterA seasoned and highly accomplished business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. I am a result-oriented and performance-driven professional with an excellent track record and hands-on experience leading high-performance teams through execution and success. I am skilled in delivering service excellence, efficiency, and high-quality service by identifying and addressing service gaps while adhering to operational standards. I plan and review compensation actions; enforcing policies and procedures.I am an adaptable, productive, and natural leader with the ability to effectively implement responsibilities associated with managing a team of professionals in various roles and coordination of complex and custom customer projects. I have extensive experience in developing and implementing innovative solutions to drive corporate goals, objectives, and increased revenue. I ensure the team follows standard operating procedures for all operational functions. Build a strong relationship by addressing customer issues and complaints promptly. Identify and address problems and opportunities for the company. I build alliances and partnerships with other organizations. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.My remarkable leadership and interpersonal skills let me communicate with upper management and team members. I am confident in delivering impeccable results through my dedication to handling multiple functions and activities under high-pressure environments & tight deadlines. Areas of Expertise:Strategic & Operations Planning Costing & BudgetingProject SchedulingSystem MigrationsProject Lifecycle ManagementProject Budgeting & Cost ControlsQuality AssuranceProcess Improvement Strong Interpersonal Skills Analytical Skills Team Management Communications Critical Thinking Problem Solving Time Management Attention to Detail Client Relationship ManagementInnovationLeadershipManagement Skills Administrative Skills

Experience

1. Customer Resource Supervisor

   Republic Services

   Jan 2021 — Present · CA, US

   Customer Resource Supervisor & Certified Life and Career Coach | Empowering You to Unlock Your Full Potential Hello! I’m Kim Emerson, a passionate supervisor and certified Life/Career Coach dedicated to helping my agents and individuals navigate their personal and professional journeys. With 5 years of experience in coaching, I specialize in guiding clients through transitions, setting and achieving goals, and discovering their true purpose.My coaching approach is holistic, combining practical strategies with emotional intelligence to foster resilience and self-discovery. Whether you\'re looking to advance in your career, find a career that aligns with your values, or achieve a personal milestone, I provide personalized support and tools to help you thrive. Core Competencies- Career Development & Transition- Goal Setting & Achievement- Personal Growth & Development- Work-Life Balance Strategies- Mindfulness & Stress Management What I Offer- One-on-one coaching sessions tailored to your unique needs- Corporate coaching - Workshops and group coaching programs- Ongoing support and accountability for ensuring your successI believe that everyone has the potential to create a fulfilling and meaningful life. If you are ready to take the next step towards your goals, let’s connect! Together, we can create a roadmap for your success. c••••••••@gmail.com]|[51••••••06

Education

• Sacramento Theological Seminary

  Bachelor of Theology

  2004 — 2008

• Oakland Technical High School

  High School Diploma

  1981 — 1985