Kim Denneau
VP - IT Service Delivery Manager at Associated Bank
- Role
- VP, IT Service Delivery Manager at Associated Bank
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Kim Denneau
OBJECTIVE: Obtain a challenging management or project management position to utilize leadership, organization and customer service skills.HIGHLIGHTS OF QUALIFICATIONSProficient managerial skillsTwenty three years of financial industry and customer service experienceExcellent interpersonal and group communication skillsEffective organization, multi-task, and problem-solving abilitiesSpecialties: budgeting, call center, cost control, customer relations, focus, forms, materials management, meeting facilitation, networking, presentation skills, process engineering, real time, software support, writing, intregation of process improvements
Experience
VP, IT Service Delivery Manager
Mar 2024 — Present · Milwaukee, WI, US
Education
Alverno College
BA, Business & Management
1996 — 2000
Skills
- Project Management
- Project Planning
- Team Leadership
- Vendor Management
- Financial Services
- Customer Experience
- Software Documentation
- Sdlc
- Materials Management
- Budgets
- Integration
- Change Management
- Employee Management
- Outsourcing
- Customer Service
- Customer Satisfaction
- Training
- Sales Networking
- Process Improvement
- Product Management
- Analysis
- Banking
- Risk Management
- Call Center
- Management
- Team Building
- Program Management
- Cross-Functional Team Leadership
- Leadership
- Process Engineering
- Technical Support
- Call Centers
- Workshop Facilitation
- Business Analysis
- Business Process Improvement
- Networking
- Quality Assurance
- Troubleshooting
- Employee Relations
- Strategic Planning
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