Killian Studley
Client Services Associate @Vanguard
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WORK HISTORY
Client Services Associate @Vanguard
Manchester, GB
Deliver responsive, compliant, and client-focused support to Vanguard investors, maintaining the firm’s high standards of service and integrity.• Assist clients with investment transactions, retirement accounts, and account servicing inquiries.• Collaborate across teams to resolve complex client issues efficiently and accurately.• Build in-depth knowledge of Vanguard’s product range, including ISAs, SIPPs, and general investment accounts.• Strengthen communication and problem-solving skills while gaining exposure to the regulatory environment of UK financial services.
EDUCATION
Chartered Insurance Institute
RQF level 4 Diploma, Regulated Financial Planning
ABOUT KILLIAN STUDLEY
Earlier in my journey, I served as a King’s Guard in the Grenadier Guards, representing the British Army and the monarchy in one of its most prestigious regiments. That experience taught me discipline, composure under pressure, and the value of teamwork — qualities I carry into every professional challenge I take on today. Whether I’m standing guard at a royal residence or supporting a client with their investment portfolio, I approach each moment with integrity, attention to detail, and pride in my work.I’m now a Client Service Associate at Vanguard, dedicated to delivering excellent client experiences and helping investors navigate their financial goals with confidence. My role has deepened my understanding of investment products, regulatory standards, and the importance of clear, ethical communication in financial services.Alongside my work, I’m studying towards the CII Level 4 Diploma in Regulated Financial Planning — an important step toward my ambition of becoming a qualified Financial Adviser. I’m passionate about building strong relationships, simplifying complex financial concepts, and helping clients make confident, informed decisions about their financial future.
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