Kiley Kirkpatrick
Proven operations executive in the Flex Hybrid office space sector with nearly 15 years\' senior-level management experience
- Role
- Vice President of Operations, Northeast Market at International Workplace Group plc
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Kiley Kirkpatrick
Operations executive with a proven track record leading large-scale, multi-site service…
Experience
Vice President of Operations, Northeast Market
International Workplace Group plc
Jan 2018 — Present · Dallas, TX, US
Overseeing operations for a $200M area with 120+ locations, I set operational strategies and benchmarks; promote center readiness through outcome-focused recruitment, training, and development programs; direct sales, service, and retention initiatives; track and report on metrics; and and leverage insights to enhance business decision making.Highlights of my contributions include:• Fostering sustained performance improvement year-over-year, delivering revenue increases of upward of 10%+ while boosting profitability by 20%+.• Overseeing all aspects of the planning and launch of eight new locations within the market, improving our position to maintain a competitive edge.• Championing revamped financial strategies to reduce the corporate debt by 84% globally, reducing financial risk and enhancing cash flow.
Education
University of Massachusetts
Masters
State University of New York at Fredonia
Bachelors of Arts
Skills
- Negotiation
- Sales
- Sales Operations
- Customer Retention
- Customer Service
- Contract Negotiation
- Selling
- Start-Ups
- Business Development
- Customer Satisfaction
- New Business Development
- Facilities Management
- B2b
- Direct Sales
- P&L Management
- Performance Management
- Employee Training
- Account Management
- Sales Management
- Operations Management
- Sales Process
- P&L
- Team Building
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.