Kijana Royal
Business Analyst Iii @Centene Corporation
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WORK HISTORY
Business Analyst Iii @Centene Corporation
North Little Rock, AR, US
I drive business performance by turning complex data and operational challenges into clear, actionable solutions. I partner across teams to streamline processes, elevate reporting, and lead user acceptance testing that ensures new systems land smoothly. My work spans analyzing business needs, optimizing workflows, and shaping policies that strengthen day‑to‑day operations. As a subject matter expert, I champion best practices, guide training efforts, and uncover opportunities for continuous improvement that move the organization forward.
EDUCATION
University of Arkansas at Little Rock
Bachelor of Science Degree, Information Science
Staffmark Training Center
A+ Certification, Information Technology
Toastmasters
Competent Toastmaster, Public Speaking
University of Arkansas - Pulaski Technical College
Associate's Degree, Computer Information Science - Web Option
Arkansas Tech University
Bachelor of Science (BS), Professional Studies - Information Technology
SKILLS
ABOUT KIJANA ROYAL
A goal-oriented and hardworking information technology professional with an extensive history in voice/network services and cellular/wireless operations. Maintains a calm demeanor in demanding and stressful situations. Established capabilities in coding, data integrity, and due diligence. A performance-driven and adaptable producer who oversees tools to collect data and enable collaboration between departments and vendors. Loyal, trustful, and service-oriented, serves as a key contributor to the long-lasting success of an organization.
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