Kiet Tran
Amazon - Operational Strategy & People Analytics @Alpfa Rutgers New Brunswick
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WORK HISTORY
Amazon - Operational Strategy & People Analytics @Alpfa Rutgers New Brunswick
Workforce Data Analysis & Insight Generation: Analyzed employee feedback and operational data to uncover trends in morale, efficiency, and retention. Identified key drivers of early-tenure attrition in Amazon Fulfillment Centers, highlighting operational inefficiencies and employee challenges within the first 90 days.Strategic Reporting & Recommendations: Developed a structured briefing note summarizing root causes of turnover and proposed actionable solutions, including onboarding redesign, manager training, and operational adjustments. Delivered findings in a clear, solution-oriented format to support HR decision-making.People Analytics & Problem Solving: Applied people analytics frameworks to identify at-risk employee groups, enabling proactive retention strategies. Strengthened skills in workforce planning, organizational behavior, and HR analytics through hands-on, project-based experience.
EDUCATION
Rutgers University–New Brunswick
Bachelor's degree, Communication & Technology | Human Resource Management
ABOUT KIET TRAN
Hello! I’m Kiet Tran, a first-generation junior at Rutgers University–New Brunswick, majoring in Communication & Technology with a minor in Human Resource Management. I’m passionate about building a career in HR, where I can support talent development, strengthen workplace culture, and help people grow through clear communication and meaningful connections.My entrepreneurial background and retail experiences have shaped my interest in HR strategy by showing me the importance of understanding people, analyzing trends, and creating systems that drive both performance and positive employee experiences. These experiences have also strengthened my business acumen, teaching me how certain decisions impact both people and operations. On campus, I continue to develop these skills through my involvement with ALPFA Rutgers New Brunswick and Gen\'Next, and contribute to communities centered on leadership, collaboration, and career readiness.Please feel free to contact me at k••••••••@gmail.com.
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