Kietric Donald
Senior Manager, Services and Benefits-retail Customer Care @CVS Health
Houston, TX, US
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2025 — Present
Senior Manager, Services and Benefits-retail Customer Care @CVS Health
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EDUCATION
2015 — 2016
Midwestern State University
Bachelor of Applied Science (BASc)
SKILLS
Operations ManagementPerformance ManagementHealth InsuranceManaged CareHospitalsData AnalysisPharmacyHealthcare ManagementHealthcareCall CentersU.s. Health Insurance Portability and Accountability Act (Hipaa)LeadershipPharmaceutical IndustryBusiness Process ImprovementTrainingCustomer SatisfactionMedicareProcess ImprovementMicrosoft OfficeStrategic PlanningEmployee RelationsQuality AssuranceInventory ManagementCoachingHipaaCustomer ServiceCross-Functional Team LeadershipMicrosoft ExcelManagementTeam Building
ABOUT KIETRIC DONALD
Experienced Healthcare Leader with a demonstrated history of working in the hospital & health care industry. Skilled in Operations Management, Coaching, Customer Satisfaction, Team Building, and U.S. Health Insurance Portability and Accountability Act (HIPAA). Strong program and project management professional graduated from Midwestern State University.
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