Kiet Trinh

About Kiet Trinh

I’m a Senior IT Manager with 10+ years of experience supporting C‑suite executives and…

Experience

1. IT Executive Support

   WD

   Feb 2016 — Present · San Jose, CA, US

   Provide comprehensive onsite and remote support to C-Level executives, senior vice presidents, vice presidents, and their assistants.• Facilitate Audio/Video conference support for both onsite and offsite presentations, events, and meetings, encompassing significant events like company-wide CEO all hands, earnings calls, and board of directors’ meetings.• Configure software and hardware across a diverse range of platforms, including Macs, PCs, Android, and iOS devices.• Contribute to documentation initiatives and offer essential training to executive assistants as required.• Oversee procurement and IT inventory management for C-Level executives.• Act as the key liaison between C-Level executives and other IT teams for efficient troubleshooting of IT issues.• Collaborate with stakeholders and external vendors to orchestrate large-scale production events that demand the expertise of live directors, audio engineers, and post-production specialists.

Education

• Heald College-San Jose

  Associate of Applied Science

• University of Phoenix

  Bachelor of Science (B.S.)

Skills

• Microsoft Certified Professional
• Data Center
• Troubleshooting
• Networking
• System Administration
• Security
• Computer Hardware
• Windows 7
• Operating Systems
• Incident Management
• Hardware
• System Deployment
• Network Administration
• Technical Support
• Dhcp
• Hyper-V
• Group Policy
• Windows
• IT Operations
• Vpn