Kierston W.

About Kierston W.

I believe in being in perpetual beta — continuously improving processes, products, and people. Over the past decade, I’ve led enterprise-wide transformations, scaled operations post-M&A, and delivered high-impact programs across SaaS, ERP, healthcare, and government.I started at Seventy Seven Energy, driving SAP, Ariba, and ServiceNow integrations, and later served as Director of IT at United Petroleum Transports, managing a $3M modernization budget across 14 sites while deploying Microsoft Dynamics 365 and Trimble solutions.Most recently, I spent four years as Product Operations Manager at TokenEx/IXOPAY, joining at ~40 employees and helping scale to 200+ and ~$70M ARR. I partnered with product leaders on multiple 0→1 launches—including the Fraud Service API, BIN Lookup, Cloud P2PE, Card Lifecycle Management, and Unified PAR Service—while building the operational backbone that kept product, engineering, and GTM aligned during hypergrowth and post-acquisition.I hold a CSPO, am pursuing my PMP, and have contributed to AI/ML governance—applying generative AI to accelerate planning, reporting, and documentation. Today, I serve as a Fractional Project Manager and Consultant, helping organizations turn vision into measurable results across SaaS, ERP, EHR, and digital banking transformations.Currently seeking: Senior Program Manager • Transformation Program Leader • IT/Operations Strategy

Experience

1. Executive Program Manager

   Oklahoma Turnpike Authority

   Oct 2025 — Present · Oklahoma City, OK, US

   Program Management Director and Servant Leader embedded in the Executive Division, providing Executive Relief and single-point accountability for delivering the agency’s highest-stakes compliance and transformation initiatives, while expertly assisting inter-divisional collaboration.

Education

• Oklahoma School of Science and Mathematics

  H.S. Diploma, Mathematics and Computer Science

• University of Oklahoma

  Computer/Information Technology Administration and Management

• University of the People

  Bachelor of Business Administration - BBA, Business Administration and Management, General

Skills

• Program Implementation
• Accounts Receivable
• Systems Analysis
• Treasury
• Business Process Improvement
• Accounts Payable
• Problem Solving
• Winshuttle
• Marketing
• Sharepoint
• Training
• Powerpoint
• Microsoft Excel
• Process Integration
• Lean Six Sigma
• Progress Monitoring
• Adp Payroll
• Technical Proficiency
• Retail
• System Integration Testing
• Teamwork
• Business Solutions Development
• Ariba
• Project Management
• Customer Service
• Payment Systems
• Servicenow
• Active Learning
• Budgets
• Business Development
• Sap Netweaver
• Taproot
• Sap
• Knowledge Transfer
• Microsoft Office
• Sales
• Critical Thinking
• Manage Complex Projects
• Timely Decision Making
• Public Speaking