Kierston Washington
UHG TX DSNP Onshore (WAH) - Customer Service Associate II: Concentrix - Data Entry- Document Specialist
- Role
- Uhg Tx Dsnp Onshore (Wah) - Customer Service Associate Ii Concentrix at Concentrix
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Kierston Washington
Accomplished professional with a versatile background spanning data entry, quality…
Experience
Uhg Tx Dsnp Onshore (Wah) - Customer Service Associate Ii Concentrix
Jun 2024 — Present
As a Customer Service Associate at Concentrix, I am responsible for responding to inquiries from both members and providers regarding health plan benefits, claims, referrals, and eligibility. I also resolve complaints and service issues related to appointment access, billing, and physician selection. In this role, I educate Medicare & Medicaid dual members and employer groups on billing processes, coverage details, and how to enroll in our online system.
Education
Fogelman College of Business & Economics, University of Memphis
Bachelor's degree, Accounting
Southwind High School
High School Diploma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.