Kierra Schroeder
Technical Writer and Coordinator @Dt Professional Services
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WORK HISTORY
Technical Writer and Coordinator @Dt Professional Services
Moorpark, CA, US
Primary writer/coordinator orchestrating proposals, RFIs, and internal docs across multiple stakeholders, producing accurate, compliant, on-time, and winning submissions; recognized for speed and accuracy- Own the end-to-end documentation lifecycle from requirements review and template setup through drafting, SME interviews, reviews, revisions, and final submission; manage 3–4 concurrent projects and keep timelines on track- Coordinate partner contributions and cross-functional reviews, set expectations and schedules, integrate partner content, and hold contributors accountable to deadlines- Manage the document repository and versioning approach, including file/folder naming and reusable content libraries to speed turnaround and improve reuse- Drive operational improvements by establishing SOPs and style/tone guides, refreshing the standard proposal template for readability and visuals, and organizing the repository for findability- Prepare and deliver presentations and slide decks for internal and external audiences, aligning content and visuals to proposal strategy- Use approved AI tools to scale output (prompt scripts, curated source packs, AI content repository)
EDUCATION
Western Washington University
Bachelors, English Language and Literature, General
ABOUT KIERRA SCHROEDER
Technical writer with over 3 years of experience in IT, particularly data privacy and security, and in highly regulated, security-focused environments. I turn complex topics into clear, usable documentation for software and data teams. I deliver tutorials, conceptual guides, troubleshooting, and internal operations docs (SOPs, knowledge bases/wikis) with precision and technical accuracy. I own the documentation lifecycle from intake and discovery through reviews and publication on tight timelines. I work closely with SMEs and cross-functional partners to translate real workflows into straightforward content, and I present updates and slide decks to internal and external audiences. I improve systems by building templates, style and tone guides, sound information architecture, and clean repositories that make content easy to find and reuse. I use approved AI tools to increase throughput and consistency and to curate reusable source packs. I also train teammates on best practices and ramp quickly on new domains such as software, networking, cybersecurity, AI/ML, data management and governance, and telecommunications.
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