Kierra Benoit
Software Engineer | Skilled in Python, JavaScript, C#, and Web Development | Focused on Database Management and Software Development Life Cycle (SDLC)
- Role
- Call Center Representative at AWL
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kierra Benoit
Hello! I’m Kierra Benoit, a Software Engineer and Front-End Developer based in Houston…
Experience
Call Center Representative
Oct 2023 — Present
Handled high-volume inbound and outbound calls, connectingconsumers with licensed insurance agents to meet their insuranceneeds. Followed detailed scripts and documented interactions usingthe company’s internal platform. Conducted follow-up calls to ensurecustomer satisfaction and gather feedback. Maintained clear communication with leadership and team members while achieving performance and attendance goals. Demonstrated strong verbal and multitasking skills, resolving escalated situationswith professionalism.
Education
Western Governors University
Bachelor's degree, Computer Software Engineering
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