Kieron Okane

Transformation Programme Manager & Head of Multi-client Change @Tsys

Eaton Bray, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Transformation Programme Manager & Head of Multi-client Change @Tsys

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Milton Keynes, GB

As a dedicated and results-driven Transformational Programme Manager at TSYS, I lead complex, high-impact programmes that drive innovation, operational efficiency, and business growth within the payments processing industry. My role involves delivering strategic initiatives that optimise processes, enhance customer experiences, and align with organisational goals.Key Contributions: Successfully manage end-to-end programme lifecycles, from conceptualization and planning to execution and delivery. Lead cross-functional teams to ensure seamless collaboration and alignment with stakeholder objectives. Drive operational excellence by implementing scalable solutions that improve performance and reduce inefficiencies. Oversee large-scale change management efforts, ensuring smooth transitions and minimal disruption. Analyse data and insights to measure programme success and inform future strategies.

EDUCATION

2005 — 2007

University of Hertfordshire

Postgraduate Diploma in Legal Practice , Law

2008 — 2010

Hertfordshire Football Association

Football Association Level 1 & 2 Coaching Badges

2002 — 2005

Birmingham City University

Bachelor of Laws - LLB

SKILLS

Agile Project ManagementProject PlanningPerformance ManagementBusiness ProcessStage-GateProcess ImprovementOutsourcingStrategySapAccount ManagementChange ManagementLarge Scale Change ManagementCall Centre ManagerCustomer ServiceMeeting FacilitationBusiness Process ImprovementForecastingContinuous ImprovementTraining & DevelopmentService DeliveryBusiness AnalysisAgile MethodologiesManagementOracleBudget MonitoringData AnalysisContract NegotiationProgramme ManagementProject ManagementStakeholder ManagementTeam LeadershipLean ManagementOperations ManagementContact Centre ManagementRisk ManagementLean ToolsProgramme DeliveryCoachingTrainingCustomer Service Management

ABOUT KIERON OKANE

I lead complex transformation and change programmes across financial services, retail…

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Kieron Okane — Transformation Programme Manager & Head of Multi-client Change at Tsys in Eaton Bray, GB | Unifers