Kiernan Annas
Systems Manager at U.S. Bank
- Role
- Systems Manager at U.S. Bank
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Kiernan Annas
Over 10 years experience managing technical teams, including DevOps, Site Reliability Engineers and Application Engineers. SaaS Site Reliability for multiple products and architectures. Managed Services offerings with dedicated, single-tenant environments for Enterprise customers. 24x7 operations experience, including on-call and follow-the-sun. Data center migrations involving both private and public cloud. Migration of services to AWS public cloud. Meeting regularly with top customers as part of business reviews or escalations. Handling customer escalations with executive visibility. Reviewing customer contracts and Service Level Agreements (SLAs). ITIL implementation, ITIL expert certification. Graduated from Brigham Young University.
Experience
Systems Manager
Apr 2023 — Present
Managing the Configuration Management Platform team
Education
Brigham Young University
JD
2003 — 2006
Brigham Young University
Master of Business Administration (MBA)
Brigham Young University
Bachelor of Science (BS), Botany
Skills
- Cloud Computing
- Bash
- Php
- Perl
- Itil Expert
- Team Management
- Data Analysis
- Nagios
- Itil Certified
- Hp Server Hardware
- Apache
- Saas
- Powershell
- System Administration
- Linux
- System Monitoring
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