Kieran Whitehead

Inside Sales Representative @Intelligent Fingerprinting

Cambridge, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Inside Sales Representative @Intelligent Fingerprinting

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Cambridge, GB

SKILLS

Long-Term Customer RelationshipsCustomer SupportProfitParts SourcingManagementAutomotiveAutomobileAccount ManagementCustomer RetentionCustomer ServiceDatabase AdministrationSales ManagementTiresRetailB2bRelationship ManagementSocial MediaSales ProcessAutomotive PartsWarrantySports WritingCustomer SatisfactionParts OrderingNegotiationVehiclesObjection HandlingCustomer Service ManagementSales

ABOUT KIERAN WHITEHEAD

In February 2023, I joined the team at MB Partners taking on the role of Social Media Manager. My key responsibilities are outlined below- Develop social media strategies with the aim of increasing client awareness and digital engagement- Analyse the long-term needs of the company’s and client\'s social media strategies and offer quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan- Create captivating content for social media sites, which may include writing blogs, articles, posts, and multimedia content- Proactive content planning for all key accounts- Stay up-to-date with the latest social media trends and digital technologies- Develop monthly reports on social media activity against key accounts to inform forward planning- Develop and oversee creative campaigns and projects to drive growth- Set measurable goals for campaigns, measuring and showing the Return on Investment (ROI)- Monitor and respond to client feedback, comments, and social media posts- Liaise with other departments and creatives to create a holistic and effective digital marketing strategy- Write and produce presentations and press releases and liaise with respective persons to gain approval before issuing these expediently- Proactively broker new promotional opportunities for our client base and review and evaluate current digital/PR campaign\'s progress- Day-to-day running of MB Partners’ social media platforms- Day-to-day running of client’s social media platforms- Updating of MB Partners’ and all client’s websitesPrior to joining the team at MBP, I spent many years of my career working in a Customer Service/Marketing environment, at companies such as BMW, Booking.Com, Hotel Chocolat, Netduma, FirstPort Property Management and Virgin Money.

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Kieran Whitehead — Inside Sales Representative at Intelligent Fingerprinting in Cambridge, GB | Unifers