Kieran Ward

Director of Business Development @ Hilo Labs

Role
Process Manager - Business Development - Digital at eClerx
Location
Austin, TX, US
LinkedIn followers
500 followers

About Kieran Ward

At Hilo Labs, we build AI that ships in weeks and drives measurable business outcomes.The majority of our work is in operational improvement and revenue acceleration for technology companies, PE backed firms, and service businesses.Areas of focus- Sales teams: Automate non revenue generating activity so reps spend more time selling- Customer support: Internal tools that surface customer and product contex and automate ticket triage and responses- Operations: Replace spreadsheet-driven workflows with automated data ingestion, reporting, and cross system reconciliation - eliminating bottlenecks that slow down the businessOur approach:Identify high impact opportunities - Map them to tangible ROI and quantify business impact - Build and deploy the solution (typically 2-8 weeks)

Experience

  1. Process Manager - Business Development - Digital

    eClerx

    Nov 2024 — Present · Austin, TX, US

    Austin, Texas, United States

Education

  • CEGEP - John Abbott College

    Social Sciences

  • The University of Texas at Austin

    Postgraduate Program, Artificial Intelligence

  • Concordia University

    Psychology

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Kieran Ward — Process Manager - Business Development - Digital at eClerx in Austin, TX, US | Unifers