Ashley Kidd

Director of Informatics and Solutions Delivery @Hamilton Health Sciences

Brantford, ON, CA
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WORK HISTORY

Jul 2021 — Present

Director of Informatics and Solutions Delivery @Hamilton Health Sciences

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Hamilton, ON, CA

Strategically led the $175M enterprise-wide Epic HIS implementation [Project Odyssey], driving operational readiness, adoption, and transformational change through stabilization and optimization, achieving EMRAM Stage 6 within two years. • Proven ability to unite teams and foster a positive, collaborative culture even during periods of stress, change, and organizational upheaval. • Provides enterprise-level strategic oversight to harmonize the priorities of academia, research, physicians, and multidisciplinary teams across a multi-site, highly regulated environment. • Directs decision-making for planning, prioritization, and operational execution across Informatics and Applications portfolios to align with organizational strategy. • Plays a pivotal role in advancing hospital information systems and interoperable digital health solutions to support operational excellence.• Mentors and drives performance outcomes for a large informatics team, ensuring seamless integration of EMR and technology solutions into workflows across a multi-site academic health system.• Communicates and builds rapport with executive stakeholders to gain buy in for organizational and system level operationalization of IT systems in line with program and IT strategic plans. • Leads strategic partnerships across the greater Hamilton community, generating growth and revenue for HHS while aligning executives and stakeholders to operationalize system-wide IT initiatives that advance patient care and technology innovation.• Proactively mitigates and communicates risks to executive leadership, safeguarding timelines and budgets for all IT assets and strategic projects.• Manages $14M informatics budget and vendor partnerships, driving cost optimization and maximizing ROI to support strategic priorities.• Architected and operationalized IT governance frameworks, embedding technology into operations driving prioritization and future-state planning aligned with enterprise strategy.

EDUCATION

2012 — 2013

Humber College

Nephrology Nursing

2015 — 2020

Ontario Institute for Studies in Education of the University of Toronto

Master of Education (MEd), Education in the Professions

2013 — 2014

Conestoga College

Diabetes Education

2007 — 2011

University of Windsor

Bachelor's of Science in Nursing (BScN), Registered Nursing/Registered Nurse

ABOUT ASHLEY KIDD

I am an Informatics and Education Leader with a proven track record of driving enterprise-level digital transformation. I am passionate about improving healthcare delivery for patients and caregivers by leading teams through transformative change and aligning technology with clinical excellence.With over 15 years of experience in the healthcare field, I have specialized in electronic health record operations and implementations since 2013—most notably leading the first Canadian Epic full-suite implementation at Mackenzie Health. I strategically directed the $175M enterprise-wide Epic HIS implementation [Project Odyssey], driving operational readiness, adoption, and transformational change through stabilization and optimization, achieving EMRAM Stage 6 within two years.My foundation as a nurse in diverse acute care inpatient and outpatient settings enables me to design and implement technology solutions rooted in patient-centered care. I collaborate with stakeholders to align IT assets with organizational strategy and enable seamless technology integration into workflows. I am passionate about leveraging technology to bring transformative change and excel at galvanizing staff, clinicians, and community partners toward a common vision.My strength lies in redefining workflows using LEAN principles and innovation, ensuring optimal end-user readiness and smooth change management. I apply structured change management methodologies, including ADKAR, to guide individuals and teams through adoption, minimize resistance, and sustain long-term success. I specialize in building high-performing teams that unite around a shared vision and deliver operational excellence across complex, multi-site environments. I have successfully led major initiatives, including hospital-wide implementations, upgrades, and redevelopment projects, while fostering collaboration with community partners and Ontario Health teams. I take pride in creating trust, mentoring talent, and cultivating a positive, results-driven culture.Specialties: Leadership | Team Development | Collaboration | Communication | Critical Thinking | Workflow Analysis | Training and Development | Adult Education | Digital Health | Project Management | Business Acumen | Conflict Resolution | Universal Design | LEAN Ideology | Agile Methodologies | Change Management (ADKAR)| Customer Service | Time Management | Organizational Skills | Highly Motivated | Self-Starter | Dependability | Accountability

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Ashley Kidd — Director of Informatics and Solutions Delivery at Hamilton Health Sciences in Brantford, ON, CA | Unifers