Kibayi Enoch Shisso
Client Success Manager @Intelligent Audit
Signup · Get unlimited contacts
WORK HISTORY
Client Success Manager @Intelligent Audit
Atlanta, GA, US
EDUCATION
University of North Carolina at Greensboro
Bachelor of Science (B.S.), Finance
University of North Carolina at Greensboro
Bachelor's degree, Accounting and Finance
SKILLS
ABOUT KIBAYI ENOCH SHISSO
As a Customer Success Manager at Vbrick, I help clients achieve their business goals and optimize their product usage by building trusted relationships, devising engagement plans, and creating new revenue opportunities. With over five years of experience in customer success and sales, I have a strong background in e-commerce and video, and I can leverage my analytical skills and team leadership to drive customer retention, satisfaction, and growth.In my previous roles at ecomdash, I improved client experience by tracking and presenting feedback to the product team, found more upsell opportunities by using cohort data and customer satisfaction, and increased customer engagement by using key performance metrics. I also established client relationships via cold or warm calls, collaborated with the marketing team to create sales campaigns, and demonstrated product knowledge for early sales cycle clients. I am passionate about helping clients succeed and grow, and I am always looking for new ways to learn and improve.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.