Kiara Rogers
Lead Fraud Specialist
- Role
- Lead Fraud & Claims Specialist at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kiara Rogers
As a Lead Fraud & Claims Specialist, I am passionate about protecting clients and…
Experience
Lead Fraud & Claims Specialist
Sep 2022 — Present
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.Support and capture all pertinent information from customers about their claimsConduct research and provide updates on status of new and existing claims.Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
Education
Winston-Salem State University
Bachelor of Arts - BA, Communication and Media Studies, Marketing
2014 — 2018
Skills
- Interpersonal Communication
- Media Relations
- Advertising
- Microsoft Office
- Interactive Marketing
- Brand Development
- Product Development
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