Kiara N.
Event Experience Manager at the Gaylord Rockies Resort & Convention Center | University of Denver Alumna
- Role
- Event Experience Manager at Gaylord Hotels
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Kiara N.
As a hospitality professional with experience in events and spa, my expertise is in…
Experience
Event Experience Manager
Oct 2023 — Present · Aurora, CO, US
Manage comprehensive execution of events for as many as attendees, ensuring seamless operations and client satisfaction across a property with square feet of meeting and convention space.•Act as the primary liaison between clients and operational departments, coordinating timely and accurate delivery of hotel services and products.•Collaborate with the conference planning team to proactively identify and resolve potential issues, participating in planning visits, welcome receptions, tie-down meetings, and pre-program meetings.•Achieved 19 name mentions in 2024 surveys, contributing to a significant increase in On-Site Event Coordinator Survey Score from 94.6 in 2023 to 97.0 in 2024, showcasing strong client relationships and impact on program effectiveness.
Education
University of Denver
Master of Science - MS
2021 — 2022
University of Denver
Bachelor of Science - BS
2018 — 2021
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