Kiana Tom
Administrative Assistant @Vancouver Coastal Health
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WORK HISTORY
Administrative Assistant @Vancouver Coastal Health
Streamlined Clinic Operations: Managed patient flow in a walk-in clinic, ensuring smooth scheduling, reducing wait times, and enhancing patient experience- PARIS EMR Expertise: Utilized PARIS EMR to accurately update and maintain patient records, ensuring confidentiality and compliance- Process Optimization: Actively contributed to the transition to an online booking platform, improving clinic efficiency and patient access- Data & Financial Management: Maintained accurate records in spreadsheets, processed credit card requisitions, managed petty cash, and ensured timely expense reporting- Team Support & Training: Onboarded and supported new hires, fostering a collaborative team environment and ensuring smooth transitions- Records Management: Managed both electronic and paper records, ensuring compliance with organizational and regulatory standards- Payroll & Timekeeping: Processed timesheets and ensured accurate tracking of staff hours for payroll.
EDUCATION
UC San Diego
Bachelor’s Degree, Physiology and Neuroscience
Crescenta Valley High School
High School
SKILLS
ABOUT KIANA TOM
I am a passionate healthcare professional dedicated to improving quality of life for patients. With a Bachelor of Science in physiology and neuroscience from UC San Diego and hands-on experience in medical assisting, I bring a unique perspective to research endeavors. I am committed to driving innovation and contributing to impactful research initiatives. Let\'s connect to explore how we can collaborate to make a difference!
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