Kiana Sabet

Account Manager @Lufthansa Group

San Francisco, CA, US
MOBILE NUMBERS
+14•••••••55

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WORK HISTORY

Jan 2023 — Present

Account Manager @Lufthansa Group

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San Francisco, CA, US

EDUCATION

1991 — 1995

Islamic Azad University

Bachelor's degree, English Translation

SKILLS

TourismAirlinesCustomer ServiceAviationSabreFlightsAirportsYield ManagementNegotiationMicrosoft OfficeSalesTravel ManagementCommercial AviationTime ManagementManagement

ABOUT KIANA SABET

Highly organized self-starter with strong work ethics, interpersonal skills and superb attention to details. Hard working and conscientious with a broad range of experience in sales and customer serviceExcellent verbal and written communication skills. Bilingual English, FarsiAbility to multitask, prioritize, and manage time efficientlyDynamic and team orientated with high energy and a positive attitudeTechnology literate. Capable to learn and work with multiple technology platforms including GDS, Salesforce Revenue Plus, Prism and Microsoft Office In depth knowledge of all aspects of international fare calculation and ticketingWebinars and in person presentation and training for clients and agentsDrive to develop strong and sustainable customer relationships. Extensive successful experience dealing with the general public. Skilled in intuitively assessing and relating to customers’ preferences while adapting to their diverse personalitiesExtremely service oriented and resourceful, with ability to assess needs, provide appropriate solutions, and follow through to satisfactory resultsSupervision and training of staff members

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