Ki Taylor-Thomas
CX Telecom Analyst | IVR x WFM
- Role
- Cx Workforce Analyst at Lively, Inc.
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Ki Taylor-Thomas
Skilled & results-oriented with a proven track record in CCaaS cloud solutions within the fintech, telecomm. & energy industries. Adept at streamlining operations & implementing system enhancements to drive efficiency.
Experience
Cx Workforce Analyst
May 2022 — Present
Education
Eastern Kentucky University
Bachelor's degree, Communication and Media Studies
2008 — 2012
Columbia Southern University
Master of Business Administration - MBA/HR
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