Khwaja Nadeem Ahmed
Senior Customer Service Representative @Poweredge
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WORK HISTORY
Senior Customer Service Representative @Poweredge
Bengaluru, IN
In my current role as a Senior Care Executive at PowerEdge Analytic Pvt Ltd (UNI Cards), I manage customer queries related to billing, transactions, and fraud. I am skilled in investigating and resolving disputes, collaborating with fraud prevention teams to mitigate security threats, and enhancing customer engagement. My contributions to policy development and feedback monitoring highlight my commitment to service quality and continuous improvement. Recognized for my performance with awards, I am passionate about leveraging my multilingual skills and expertise to drive success.
EDUCATION
Bangalore University
Bachelor of Commerce - BCom, Accounting
ABOUT KHWAJA NADEEM AHMED
I am an experienced professional with over 5 years in team leadership and customer…
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