Khwahish Arora
Post-construction Representative (Client Care) @Tmg Builders
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WORK HISTORY
Post-construction Representative (Client Care) @Tmg Builders
Toronto, ON, CA
Go-to person for homeowners during their journey – from Pre-Delivery Inspections (PDIs) to warranty care.•Teamed up with trades and project teams to make sure finishing touches, repairs, and quality checks are done right.•Kept homeowner files, service requests, and Tarion timelines on track with our client care system.•Delivered a smooth handover experience by combining attention to detail with top-notch customer service.•Jumped into site walks, meetings, and problem-solving to keep projects running seamlessly.
EDUCATION
Centennial College
Architectural Technology
Guru Nanak Dev University, Amritsar
Bachelor of Architecture - BArch
ABOUT KHWAHISH ARORA
As a Pre-Delivery Inspection Coordinator at Safeline Group of Companies, I leverage my architectural and business management background to ensure the quality and compliance of new homes. I coordinate and conduct pre-delivery inspections and presentations, manage construction site trades staff, and prepare weekly summary reports. I also monitor and work directly with site supervisors and trades staff to ensure timely completion of PDI items. Previously, I worked as an Architectural Designer at Launch by Design Inc, where I applied my skills in construction design and drawings to create innovative and functional designs. I also have experience in property management software, which helps me streamline operational processes and enhance customer satisfaction. I hold a Bachelor of Architecture from Guru Nanak Dev University, Amritsar, and a Postgraduate Diploma in Business Management. I am passionate about delivering high-quality projects that meet the needs and expectations of clients and stakeholders.
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