Khushpreet Mehta

WORK HISTORY

EDUCATION

ABOUT KHUSHPREET MEHTA

I am a passionate Cloud Computing and DevOps enthusiast with a solid background in IT support. With a hands-on approach to solving complex problems, I am driven by the belief that technology has the power to streamline processes, enhance collaboration, and foster innovation. My academic journey in DevOps for Cloud Computing and my professional experiences have fueled my dedication to creating scalable, efficient, and reliable solutions. At Accenture, I refined my technical problem-solving skills by optimizing deployment pipelines and testing strategies. By automating 50+ Salesforce test cases, I reduced manual testing efforts by 30% and played a pivotal role in driving a 15% improvement in software product quality and stability. My engineering contributions helped enhance deployment efficiency by 25%, while working within Agile and Scrum environments to ensure seamless collaboration and project alignment. In my role at Cvent, my focus on customer success translated into resolving over IT support tickets with a 97% satisfaction rate, ensuring critical issues were resolved swiftly and within SLA. I also led the RTO project, optimizing helpdesk performance by 25% and supporting organizational growth through managing user accounts for over employees via Active Directory. Currently, I am channeling my energy into cloud infrastructure and DevOps. Through my coursework and personal projects, in collaboration with my peers, I\'ve built and deployed serverless applications using AWS, leveraging Lambda, API Gateway, and DynamoDB to deliver scalable solutions. My work with Docker and Kubernetes has further cemented my expertise in containerization and orchestration, enabling seamless deployments with 99.9% uptime. I’ve also automated CI/CD pipelines with GitHub Actions, streamlining development processes and reducing deployment time by 40%. I thrive on continuous learning, and I am eager to bring my passion for cloud technology, DevOps best practices, and IT support excellence to the next challenge. My goal is to contribute to projects that push the boundaries of innovation while ensuring systems are secure, efficient, and reliable. Let’s connect and explore opportunities to create scalable, cloud-native solutions that drive business success.