Khushi Bhanushali

Aspiring Store Manager | CSM at Reliance Retail | Ex-Starbucks | Ex-HR Intern | Passionate About People, Service & Growth

Role
Customer Service Manager at Reliance Retail
Location
Thane, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Khushi Bhanushali

Highly motivated and people-focused professional with hands-on experience in customer service, team leadership, and HR operations. With a background in marketing and a passion for growth, I thrive in dynamic environments where I can drive results, enhance customer satisfaction, and support people development. Always eager to learn, take initiative, and contribute meaningfully to organizational success.

Experience

  1. Customer Service Manager

    Reliance Retail

    Jun 2025 — Present · Mumbai, IN

    Design and implement customer service strategies to enhance shopping experience.• Train and guide the team to uphold high service excellence standards.• Address customer inquiries, concerns, and feedback promptly and professionally.• Collaborate with purchasing, merchandising, and ops teams for seamless service delivery.• Build strong customer relationships through effective communication.• Apply problem-solving skills to resolve service issues efficiently.

Education

  • S.M. Shetty College- Degree Section

    Bachelor's degree, Business Administration and Management, General

  • Somaiya Vidyavihar University

    HSC, commerce

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Khushi Bhanushali — Customer Service Manager at Reliance Retail in Thane, MH, IN | Unifers