Khushi Singh

Delivery Manager at Tata Consultancy Services

Role: Delivery Manager at Tata Consultancy Services
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Delivery Manager
Tata Consultancy Services
Oct 2023 — Present · Chennai, IN
Supported Replenishment Buying RFP for a large US Retail customer. Travelled to the United States on multiple occasions to upgrade and learn process nuances at client location, DC operations, businessprocesses, and stakeholder expectations - documented learnings and 100+ complex scenarios to ensure ease of process understanding. Led an 80-member team in the Replenishment Buying supply chain project for a large retail customer. Developed 50+ detailed SOPs and job aids by collaborating with clients during training sessions, ensuring clarity, usability, and alignment withbusiness objectives. Drove and acted as an SME to drive automation initiatives for complex logical PO management scenarios. Designed and delivered end-to-end training programs, onboarding and upskilling 100+ individuals on new processes from the ground up Played a pivotal role in translating virtual learnings to streamlined content. Led daily and weekly client communications to review project performance metrics, translate data into clear insights, and ensure alignmenton goals and deliverables. Maintained and managed RCA tracker; collaborated with senior buyers to deliver timely recaps in line with team SLAs and KPIs. Successfully hired and onboarded 100+ professionals (internal and external) in the Replenishment Buying function across two strategiclocations in India. Partnered with clients to identify pain points and implemented process enhancements to improve efficiency and satisfaction. Analysed Power BI dashboards and sales trend reports to inform and optimize buying strategies.

Education

University of Madras
Bachelor of Business Administration - BBA, Business/Commerce, General

Skills

Call Centers
Recruiting
Team Management
Technical Recruiting
Management
Quality Assurance
Bpo
Operations Management
Sourcing
Performance Management
Process Improvement
Talent Acquisition
Screening
Recruitments
Employee Engagement

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@tcs.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Experience

Delivery Manager

Education

University of Madras

Skills

Find verified contacts for anyone on LinkedIn