Khushi Shukla
Assistant Manager @SecureNow Insurance Broker
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WORK HISTORY
Assistant Manager @SecureNow Insurance Broker
Gurugram, IN
Drove client engagement strategies across pre-sales, onboarding, and post-sales lifecycle, enhancing customer value and retention.Analyzed business KPIs, generated MIS reports, and developed performance decks to track success metrics.Managed end-to-end client projects & RFQ processes, including insurer partner coordination, policy requirement analysis, and customized solution design.Collaborated with service delivery teams to analyze prospect\'s data, identify needs, and develop targeted improvement strategies.Served as primary client POC, resolving complex queries and ensuring seamless experience.
ABOUT KHUSHI SHUKLA
Assistant manager @Securenow || Former Intern @Odigma || MBA \'24 || Marketing Specialist
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