Khushbu Patel
Service Excellence Engineer @lululemon
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WORK HISTORY
Service Excellence Engineer @lululemon
Vancouver, BC, CA
EDUCATION
Dharmsinh Desai University
Bachelor of Technology - BTech, Computer Engineering
UBC Sauder School of Business
Master of Business Administration - MBA
ABOUT KHUSHBU PATEL
As a seasoned ServiceNow developer and business analyst with five years of hands-on experience, I have been involved in the end-to-end implementation of various ServiceNow modules, from initial requirement gathering to solution design and delivery. I have a strong track record of stakeholder management and collaborative teamwork, working closely with clients to assess their requirements and provide expert advice on the best use of ServiceNow\'s capabilities to meet their business objectives. With extensive experience in CMDB design, IT Service Management, and module implementation, I have the skills needed to translate business requirements into effective solutions. I also have experience in conducting data analysis, performing platform administration, and developing custom integrations between ServiceNow and other systems. Moreover, I possess specialized expertise in ServiceNow IT Asset Management (ITAM), enabling organizations to optimize asset lifecycle management and ensure compliance with organizational policies and industry standards.
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