Khushbu Kamal

Learner | IBM Watson | VMware| IIM Mumbai

Role
Product Manager at IBM
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Khushbu Kamal

Growth-driven Product Manager with a pragmatic and empathetic approach to building high-impact digital products. I combine disciplined execution with strong product intuition to translate complex technologies into scalable, customer-centric solutions.Currently at IBM, I lead Go-To-Market strategy for the AI Agent suite within the watsonx portfolio, working at the intersection of cloud computing, Generative AI, and business strategy. I bring a balanced blend of technical depth and commercial thinking to navigate ambiguity and drive products from vision to market success.I value continuous learning, thoughtful leadership, and sustainable innovation—focusing not just on what can be built, but on what truly creates long-term value.

Experience

  1. Product Manager

    IBM

    Nov 2023 — Present

    Led end-to-end enterprise AI agent rollouts across HR and Procurement, applying GenAI implementation frameworks to deliver6+ customer deployments and 15+ production-grade agents, spanning use-case discovery, LLM selection, data grounding,orchestration, tool/function calling, governance, and monitoring—driving 30–40% reduction in manual workflow effort.• Defined and implemented AI agent evaluation frameworks to assess quality, reliability, and business impact, covering tasksuccess rates, grounding accuracy, tool-call correctness, human-in-the-loop effectiveness, and production performance metrics.• Led AI Agent product strategy at IBM, combining deep understanding of LLM-based agents with market and competitive insightsto shape positioning, enablement, and roadmap—achieving 34% lead growth and 70% adoption acceleration.• Drove AI agent platform and scale, defining reusable agent architectures, pre-built domain agent patterns, and integrationstandards (CRM, ITSM, enterprise tools), enabling faster agent build cycles (≈40% reduction in time-to-production) andconsistent governance, security, and performance across deployments.

Education

  • Indian Institute of Management Mumbai

    PGDM, Management

    2019 — 2021

  • Haldia Institute of Technology

    BTech - Bachelor of Technology, Information Technology

    2012 — 2016

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Khushbu Kamal — Product Manager at IBM in Bengaluru, KA, IN | Unifers