Khushboo Warier
Head – L&D | Talent & Capability Readiness | Manager & Leadership Development | HR–L&D Integration| Lead Auditor | AI-Driven Learning Transformation
- Role
- Head of Learning and Development at SimpleWorks
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Khushboo Warier
I am a Talent & Capability Development professional with over 10 years of experience across recruitment, HR, Learning & Development, and process governance, currently leading L&D initiatives at SimpleWorks Solutions Pvt Ltd.I began my career in recruitment and HR, gaining hands-on exposure to role requirements, skill fit, workforce challenges, and employee lifecycle risks. This foundation shaped my belief that capability building must start well before training — from hiring readiness, onboarding, and manager effectiveness.Over time, I transitioned into end-to-end L&D ownership, where I have built learning and development initiatives in a growing IT organization with minimal handholding. My focus has been on manager readiness, leadership development, knowledge continuity, and scalable learning systems aligned to business needs.Alongside my HR and L&D responsibilities, I am also a certified Lead Auditor, which has strengthened my approach to process discipline, compliance, risk assessment, and continuous improvement. This perspective enables me to design capability and learning frameworks that are structured, auditable, and sustainable, rather than ad-hoc or personality-driven.Key initiatives I have driven include- First-time manager readiness programs to strengthen people leadership, delivery ownership, and decision-making- Role-based capability frameworks and learning pathways aligned to delivery and organizational goals-Knowledge transfer and cross-functional KT processes to reduce dependency risk and improve delivery resilience- L&D automation and LMS implementation as a single source of learning and capability continuity- Process reviews and audits to ensure governance, standardization, and continuous improvement in people and learning practicesMy strength lies in bridging HR, L&D, governance, and business expectations — translating people and capability needs into structured systems that support scalable delivery, leadership pipelines, and operational stability.I currently position myself as a Talent & Capability Readiness Leader, with a governance mindset, focused on ensuring that hiring, onboarding, manager development, knowledge continuity, and learning systems work together to enable high-performing teams.I am particularly interested in roles and conversations around- Capability & leadership development- Manager and workforce readiness- Learning academies & capability architecture- HR–L&D integration with governance- GCC-aligned talent and process maturity models
Experience
Head of Learning and Development
May 2023 — Present · Nagpur, IN
Identifying skill gaps and training needs within the organization through structured analysis, ongoing feedback, and insights from audit findings and process documentation initiatives.• Designing, implementing, and evaluating training and development programs to address identified needs, including compliance-oriented training aligned with ISO 27001:2022 & 9001:2015 standards.• Collaborating with employees and managers to create personalized learning plans and career development opportunities, integrating process documentation best practices and audit-readiness as core skill areas.• Facilitating employee training sessions, workshops, and seminars to enhance employee skills and knowledge, including sessions on secure documentation practices and audit preparedness.• Managing relationships with external training providers and sourcing relevant training materials, including modules focused on ISO standards and AI-driven process optimization.• Maintaining and updating the company\'s learning management system (LMS) to ensure relevance and accessibility for employees, while incorporating AI BOT-supported repositories for easy access to updated documentation and training resources.• Monitoring and reporting on the effectiveness of learning and development initiatives and their impact on employee performance and engagement, supported by data insights from AI BOT documentation and ISO audit outcomes.• Spearheaded AI BOT-based process documentation and centralized repository maintenance, enhancing knowledge retention and operational efficiency.• Successfully led organization-wide Surveillance Audits for ISO 27001:2022 & 9001:2015, ensuring compliance and aligning L&D strategies with quality and information security standards.
Education
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master's Degree
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Masters in human resource managment , Human Resources Management and Services
2018 — 2018
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
The Maharaja Sayajirao University of Baroda
Bachelor of Applied Science, Human Development and Family Studies, General
2012 — 2015
The Maharaja Sayajirao University of Baroda
Bachelor of Applied Science - BASc, Human Resources Development
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Postgraduate Degree, Human Resources Management/Personnel Administration, General
Rosary High School
Bachelor of Commerce , Business/Commerce, General
2005 — 2012
skillDeck
Human Resources Management and Services
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