Khushboo Singh

Deputy Manager @Equitas Small Finance Bank

Mumbai, IN

Operation Analyst DVU account opening processing service request.Financial Services Specialist.• Managed Coco code processes for accurate account categorization.• Facilitated R to NR and NR to R account conversions per regulatory standards.• Drafted and executed locker agreements, resolving locker-related issues promptly.Operation Analyst - Account Processing Unit (Grade: DM 1)• Verified documents for saving accounts: single, joint, guardian, minor to major, NR to R, and proprietorship accounts.• Processed service requests: lien removal, locker issuance, joint account updates, corporate internet banking, dormant account activation, and branch transfers.• Handled customer updates: mobile, email, and address.• Maintained daily MIS reports in Excel, ensuring accurate record keeping.

Mumbai University Mumbai

Bachelor's in financial market